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BABOK Guide
BABOK Guide
10. Techniques
Introduction 10.1 Acceptance and Evaluation Criteria 10.2 Backlog Management 10.3 Balanced Scorecard 10.4 Benchmarking and Market Analysis 10.5 Brainstorming 10.6 Business Capability Analysis 10.7 Business Cases 10.8 Business Model Canvas 10.9 Business Rules Analysis 10.10 Collaborative Games 10.11 Concept Modelling 10.12 Data Dictionary 10.13 Data Flow Diagrams 10.14 Data Mining 10.15 Data Modelling 10.16 Decision Analysis 10.17 Decision Modelling 10.18 Document Analysis 10.19 Estimation 10.20 Financial Analysis 10.21 Focus Groups 10.22 Functional Decomposition 10.23 Glossary 10.24 Interface Analysis 10.25 Interviews 10.26 Item Tracking 10.27 Lessons Learned 10.28 Metrics and Key Performance Indicators (KPIs) 10.29 Mind Mapping 10.30 Non-Functional Requirements Analysis 10.31 Observation 10.32 Organizational Modelling 10.33 Prioritization 10.34 Process Analysis 10.35 Process Modelling 10.36 Prototyping 10.37 Reviews 10.38 Risk Analysis and Management 10.39 Roles and Permissions Matrix 10.40 Root Cause Analysis 10.41 Scope Modelling 10.42 Sequence Diagrams 10.43 Stakeholder List, Map, or Personas 10.44 State Modelling 10.45 Survey or Questionnaire 10.46 SWOT Analysis 10.47 Use Cases and Scenarios 10.48 User Stories 10.49 Vendor Assessment 10.50 Workshops

10. Techniques

10.29 Mind Mapping

BABOK® Guide

10.29.1  Purpose

Mind mapping is used to articulate and capture thoughts, ideas, and information.

10.29.2  Description

Mind mapping is a form of note taking that captures thoughts, ideas, and information in a non-linear diagram. Mind maps use images, words, colour, and connected relationships to apply structure and logic to thoughts, ideas, and information. A mind map has a central main idea supported by secondary ideas (or topics), followed by as many layers of ideas (or sub-topics) as necessary to fully capture and articulate the concept. Connections are made between ideas by branches that typically have a single keyword associated with them that explain the connection.

Mind maps can be developed individually or as a collaboration exercise. They can be created on paper or with the use of specialized software.

Business analysts use mind maps to:

  • think through and generate ideas on complex concepts or problems,
  • explore relationships between the various facets of a problem in a way that inspires creative and critical thinking, and
  • present a consolidated view of complex concepts or problems.

There is no standardized format for a mind map. The intent of a mind map is to capture information in a fashion closely resembling how our minds process information. The following image is intended to illustrate the general structure and usage of mind maps.

Figure 10.29.1: The Taxonomy of a Mind Map

  image.png

10.29.3 Elements

.1   Main Topic

The main topic of a mind map is the thought or concept that is being articulated. The main topic is positioned in the centre of the images so that multiple topics and associations can branch off. Images are frequently used as the main topic because they contain a great deal of information and can be useful in stimulating associated topics.

.2   Topics

Topics are thoughts or concepts that expound upon or further articulate the main topic. Their association with the main topic is expressed through a branch (connected line) that has a keyword associated with it. There can be as many or as few topics as required to fully explore the thought or concept of the main topic.

.3   Sub-topics

Sub-topics are thoughts or concepts that expound upon or further articulate the topic and directly relate to the main topic. Their association with the topic is expressed through a branch (connected line) that has a keyword associated with it. There can be as many or as few sub-topics as required to fully explore the thought or concept of the main topic.

.4   Branches

Branches are the associations between the main topic, topics, and sub-topics. Branches include a keyword that clearly articulates the nature of the association.

.5   Keywords

Keywords are single words used to articulate the nature of the association of topics or sub-topics connected by a branch. The keywords are useful for both categorizing topics and for triggering additional associations.

.6   Colour

Colour may be used to categorize, prioritize, and analyze topics, sub-topics, and their associations. There is no defined colour coding standard for mind maps. Each mind map creator applies colour in a way that best suits their mode of thinking.

.7   Images

Images can be used in mind maps to express larger volumes of information that are unable to be expressed in short topic headings. Images are useful in stimulating creativity and innovation by generating additional thoughts, ideas, and associations.

10.29.4 Usage Considerations

.1   Strengths

  • Can be used as an effective collaboration and communication tool.
  • Summarizes complex thoughts, ideas, and information in a way that shows the overall structure.
  • Associations and sub-topics facilitate understanding and decision making.
  • Enable creative problem solving by articulating associations and generating new associations.
  • Can be helpful in preparing and delivering presentations.

.2   Limitations

  • Can be misused as a brainstorming tool, and the related documenting of ideas and creating associations may inhibit idea generation.
  • A shared understanding of a mind map can be difficult to communicate.