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BABOK Guide
BABOK Guide
Preface
10. Techniques
Introduction 10.1 Acceptance and Evaluation Criteria 10.2 Backlog Management 10.3 Balanced Scorecard 10.4 Benchmarking and Market Analysis 10.5 Brainstorming 10.6 Business Capability Analysis 10.7 Business Cases 10.8 Business Model Canvas 10.9 Business Rules Analysis 10.10 Collaborative Games 10.11 Concept Modelling 10.12 Data Dictionary 10.13 Data Flow Diagrams 10.14 Data Mining 10.15 Data Modelling 10.16 Decision Analysis 10.17 Decision Modelling 10.18 Document Analysis 10.19 Estimation 10.20 Financial Analysis 10.21 Focus Groups 10.22 Functional Decomposition 10.23 Glossary 10.24 Interface Analysis 10.25 Interviews 10.26 Item Tracking 10.27 Lessons Learned 10.28 Metrics and Key Performance Indicators (KPIs) 10.29 Mind Mapping 10.30 Non-Functional Requirements Analysis 10.31 Observation 10.32 Organizational Modelling 10.33 Prioritization 10.34 Process Analysis 10.35 Process Modelling 10.36 Prototyping 10.37 Reviews 10.38 Risk Analysis and Management 10.39 Roles and Permissions Matrix 10.40 Root Cause Analysis 10.41 Scope Modelling 10.42 Sequence Diagrams 10.43 Stakeholder List, Map, or Personas 10.44 State Modelling 10.45 Survey or Questionnaire 10.46 SWOT Analysis 10.47 Use Cases and Scenarios 10.48 User Stories 10.49 Vendor Assessment 10.50 Workshops
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A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide)

The globally recognized standard for the practice of business analysis guiding professionals in their work and adopted by enterprises to achieve better business outcomes.

IIBA.org KnowledgeHub A Guide to the Business Analysis Body of Knowledge®

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7. Requirements Analysis and Design Definition

7. Requirements Analysis and Design Definition

Incremental and iterative activities that transform needs into a recommended...

7.1 Specify and Model Requirements

The purpose of Specify and Model Requirements is to…

7.2  Verify Requirements

The purpose of Verify Requirements is to ensure that requirements and…

7.3  Validate Requirements

The purpose of Validate Requirements is to ensure that all requirements and…

7.4  Define Requirements Architecture

The purpose of Define Requirements Architecture is to ensure that the require…

7.5  Define Design Options

The purpose of Define Design Options is to define the solution approach, ide…

7.6  Analyze Potential Value and Recommend Solution

The purpose of Analyze Potential Value and Recommend Solution is to estimate...

9. Underlying Competencies

9. Underlying Competencies

The Underlying Competencies chapter provides a description of the behaviours…

9.1  Analytical Thinking and Problem Solving

Analytical thinking and problem solving skills are required for business…

9.2  Behavioural Characteristics

Behavioural characteristics are not unique to business analysis but they...

9.3  Business Knowledge

Business knowledge is required for the business analyst to perform effectively…

9.4  Communication Skills

Communication is the act of a sender conveying information to a receiver in a…

9.5  Interaction Skills

Interaction skills are represented by the business analyst's ability to relate…

9.6  Tools and Technology

Business analysts use a variety of software applications to support communic…

10. Techniques

10. Techniques

The Techniques chapter provides a high-level overview of the techniques…

10.1 Acceptance and Evaluation Criteria

Acceptance criteria are used to define the requirements, outcomes, or...

10.2 Backlog Management

A backlog occurs when the volume of work items to be completed exceeds the…

10.3 Balanced Scorecard

The balanced scorecard is used to manage performance in any business model…

10.4 Benchmarking and Market Analysis

Benchmarking and market analysis are conducted to improve organizational…

10.5 Brainstorming

The aim of brainstorming is to produce numerous new ideas, and to derive…

10.6 Business Capability Analysis

Business capability analysis provides a framework for scoping and planning by...

10.7 Business Cases

A business case provides a justification for a course of action based on the…

10.8 Business Model Canvas

A business model canvas describes how an enterprise creates, delivers, and…

10.9 Business Rules Analysis

Business rules analysis is used to identify, express, validate, refine, and…

10.10 Collaborative Games

Business rules analysis is used to identify, express, validate, refine, and…

10.11 Concept Modelling

A concept model is used to organize the business vocabulary needed to consist…

10.12 Data Dictionary

A data dictionary is used to standardize a definition of a data element and…

10.13 Data Flow Diagrams

Data flow diagrams show where data comes from, which activities process the…

10.14 Data Mining

Data mining is used to improve decision making by finding useful patterns…

10.15 Data Modelling

A data model describes the entities, classes or data objects relevant to a…

10.16 Decision Analysis

Decision analysis formally assesses a problem and possible decisions in order…

10.17 Decision Modelling

Decision modelling shows how repeatable business decisions are made.

10.18 Document Analysis

Document analysis is used to elicit business analysis information including…

10.19 Estimation

Estimation is used by business analysts and other stakeholders to forecast…

10.20 Financial Analysis

Financial analysis is used to understand the financial aspects of an investment…

10.21 Focus Groups

A focus group is a means to elicit ideas and opinions about a specific product…

10.22 Functional Decomposition

Functional decomposition helps manage complexity and reduce uncertainty…

10.23 Glossary

A glossary defines key terms relevant to a business domain.

10.24 Interface Analysis

Interface analysis is used to identify where, what, why, when, how, and for…

10.25 Interviews

An interview is a systematic approach designed to elicit business analysis…

10.26 Item Tracking

Item tracking is used to capture and assign responsibility for issues and…

10.27 Lessons Learned

The purpose of the lessons learned process is to compile and document successes…

10.28 Metrics and Key Performance Indicators (KPIs)

A metric is a quantifiable level of an indicator that an organization uses to…

10.29 Mind Mapping

Mind mapping is a form of note taking that captures thoughts, ideas, and info…

10.30 Non-Functional Requirements Analysis

Non-functional requirements (also known as quality attributes or quality…

10.31 Observation

Observation of activities, also known as job shadowing, involves examining…

10.32 Organizational Modelling

An organizational model defines how an organization or organizational unit…

10.33 Prioritization

Prioritization is a process used to determine the relative importance of…

10.34 Process Analysis

Process analysis assesses a process for its efficiency and effectiveness…

10.35 Process Modelling

Process models describe the sequential flow of work or activities. A business…

10.36 Prototyping

Prototyping is a proven method for product design. It works by providing an…

10.37 Reviews

Different types of reviews are conducted for business analysis work products…

10.38 Risk Analysis and Management

Risk analysis and management identifies areas of uncertainty that could negat…

10.39 Roles and Permissions Matrix

Role and permission allocation involves identifying roles, associating these…

10.40 Root Cause Analysis

Root cause analysis is a systematic examination of a problem or situation that…

10.41 Scope Modelling

Scope models are commonly used to describe the boundaries of control, change…

10.42 Sequence Diagrams

A sequence diagram shows how processes or objects interact during a scenario…

10.43 Stakeholder List, Map, or Personas

Stakeholder analysis involves identifying the stakeholders that may be affected…

10.44 State Modelling

An entity is an object or concept within a system. An entity may be used in…

10.45 Survey or Questionnaire

A survey or questionnaire presents a set of questions to stakeholders and…

10.46 SWOT Analysis

SWOT analysis is used to identify the overall state of an organization both…

10.47 Use Cases and Scenarios

Use cases describe the interactions between the primary actor, the solution…

10.48 User Stories

User stories capture the needs of a specific stakeholder and enable teams to…

10.49 Vendor Assessment

When solutions are in part provided by external vendors (who may be involved…

10.50 Workshops

A workshop is a focused event attended by key stakeholders and subject matter…

'How do I' Scenarios

Identify what needs to Be Done

Start with the Introduction to Analysis Approach video. Get a good...

Confirm the Information That Has Been Captured

Check out the downloads so you're clear on meeting do's and don'ts, learn...

Manage Logistics for Elicitation Activities?

View these videos by Giorgos Sioutzos and download the reference sheet to…

Talk and communicate to executives?

If you want to learn about communicating and influencing, as well as barrier...

Know When to Verify vs. Validate Requirements?

Making sure you have the right requirements is critical for success…

Understand business rules and business processes?

Understanding roles, processes and business rules will set the foundation for…

Manage Different Types of Requirements

Four requirement categories are explained in the introduction video. Download the...

Capture Key Requirements

Follow this approach for capturing key requirements. Watch the video and...

Describe User System Interactions

Start with the introduction video and follow that with the scoping video and...

Determine Who Should Be Involved

People can be the most challenging aspect of any initiative. It's imperative...

Understand Today's Business Processes

Try the four step approach. Then download the narrative and example for a real-world...

The Business Analysis Core Concept Model™ (BACCM™)

The Business Analysis Core Concept Model™ (BACCM™) is composed of six core concepts that provide a common language and guidance for effective business analysis.

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