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BABOK Guide
BABOK Guide
10. Techniques
Introduction 10.1 Acceptance and Evaluation Criteria 10.2 Backlog Management 10.3 Balanced Scorecard 10.4 Benchmarking and Market Analysis 10.5 Brainstorming 10.6 Business Capability Analysis 10.7 Business Cases 10.8 Business Model Canvas 10.9 Business Rules Analysis 10.10 Collaborative Games 10.11 Concept Modelling 10.12 Data Dictionary 10.13 Data Flow Diagrams 10.14 Data Mining 10.15 Data Modelling 10.16 Decision Analysis 10.17 Decision Modelling 10.18 Document Analysis 10.19 Estimation 10.20 Financial Analysis 10.21 Focus Groups 10.22 Functional Decomposition 10.23 Glossary 10.24 Interface Analysis 10.25 Interviews 10.26 Item Tracking 10.27 Lessons Learned 10.28 Metrics and Key Performance Indicators (KPIs) 10.29 Mind Mapping 10.30 Non-Functional Requirements Analysis 10.31 Observation 10.32 Organizational Modelling 10.33 Prioritization 10.34 Process Analysis 10.35 Process Modelling 10.36 Prototyping 10.37 Reviews 10.38 Risk Analysis and Management 10.39 Roles and Permissions Matrix 10.40 Root Cause Analysis 10.41 Scope Modelling 10.42 Sequence Diagrams 10.43 Stakeholder List, Map, or Personas 10.44 State Modelling 10.45 Survey or Questionnaire 10.46 SWOT Analysis 10.47 Use Cases and Scenarios 10.48 User Stories 10.49 Vendor Assessment 10.50 Workshops

4. Performing Business Analysis

4.5 Organizational Considerations

The Business Analysis Standard

Organizational considerations encompass topics influencing how all organizational members perceive their impact on the world around them. These topics often revolve around crucial social issues and hold significant importance for organizational leaders.

Building Resilience, Securing Futures

When performing business analysis, security holds immense importance in ensuring the involvement of the right stakeholders and cultivating a broad understanding of the subject matter. Business analysis professionals do not necessarily need to be subject matter experts, but they can help stakeholders from different backgrounds work together by having a solid understanding of security principles.

Business analysis professionals help teams identify security risks, consider appropriate safety measures, and make effective decisions. They play a pivotal role in facilitating collaboration between technical and non-technical stakeholders, aligning security initiatives with organizational objectives, and ensuring a safe and secure product, service, or business environment.

For more in-depth information on security guidelines and considerations in the context of business analysis and technology, please refer to The Elements of Cybersecurity Analysis.

Navigating Integrity, Guiding Progress

In the practice of business analysis, the importance of ethics being understood and applied effectively cannot be overstated. Ethics must be considered, which necessitates conducting careful analysis that eliminates any personal biases.

The emphasis shifts to ensuring that stakeholders’ needs are ethically met while also considering the value to be discovered. This is especially important in a solution environment where artificial intelligence is on the rise and many solutions will be delivered using an automated system.

When the “best” choice and the “ethical” choice do not align, problems may result. In such situations, navigating these difficulties can seem like an overwhelming feat. IIBA’s Code of Ethical Conduct and Professional Standards provides in-depth information on ethical guidance in the context of business analysis. It acts as a blueprint for upholding moral behaviour and making judgment calls that are advantageous to the organization and its stakeholders.

Ultimately, it is the responsibility of the business analysis professional to ensure that the work being performed is in line with this code while simultaneously generating value.

Diverse Perspectives, Innovative Outcomes

Today, building inclusive teams is more than an ethical consideration. It is a key driver of innovation and sustainable growth in modern workplaces. Business analysis professionals serve as catalysts for this transformation, recognizing that true innovation thrives in environments where diverse perspectives are not only acknowledged but actively cultivated.

By championing inclusion as a fundamental organizational value, business analysis professionals play a vital role in shaping workplace cultures where every stakeholder feels valued, respected, and empowered to contribute their unique experiences. They go beyond mere representation to actively seek out and amplify diverse voices, understanding that diversity drives creative problem-solving.

Through their efforts, business analysis professionals foster environments where individuals from all perspectives and backgrounds feel a sense of belonging and are encouraged to bring their whole selves to work. This inclusive mindset permeates every aspect of organizational life, from planning to decisionmaking, ensuring that diverse perspectives are integral to every initiative.

Ultimately, by championing inclusion, business analysis professionals drive innovation and create workplaces where individuals thrive, collaboration flourishes, and organizations achieve their full potential.

Today’s Needs, Tomorrow’s Resources

Although there are several definitions of sustainability, they all refer to a version of executing an organization’s business model to meet current needs while preserving or conserving natural resources for future generations. Sustainability also includes advancing social equity, health, and economic viability to achieve desired outcomes.

Business analysis professionals play a critical role in aligning organizational strategies, processes, and systems with sustainability outcomes. This involves identifying opportunities for improvement within operations, products, and services, and recommending solutions that promote environmental responsibility, social equity, and economic viability. Collaboration with stakeholders is key to ensuring that sustainability considerations are integrated into strategic planning and decision-making processes.