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BABOK Guide
BABOK Guide
10. Techniques
Introduction 10.1 Acceptance and Evaluation Criteria 10.2 Backlog Management 10.3 Balanced Scorecard 10.4 Benchmarking and Market Analysis 10.5 Brainstorming 10.6 Business Capability Analysis 10.7 Business Cases 10.8 Business Model Canvas 10.9 Business Rules Analysis 10.10 Collaborative Games 10.11 Concept Modelling 10.12 Data Dictionary 10.13 Data Flow Diagrams 10.14 Data Mining 10.15 Data Modelling 10.16 Decision Analysis 10.17 Decision Modelling 10.18 Document Analysis 10.19 Estimation 10.20 Financial Analysis 10.21 Focus Groups 10.22 Functional Decomposition 10.23 Glossary 10.24 Interface Analysis 10.25 Interviews 10.26 Item Tracking 10.27 Lessons Learned 10.28 Metrics and Key Performance Indicators (KPIs) 10.29 Mind Mapping 10.30 Non-Functional Requirements Analysis 10.31 Observation 10.32 Organizational Modelling 10.33 Prioritization 10.34 Process Analysis 10.35 Process Modelling 10.36 Prototyping 10.37 Reviews 10.38 Risk Analysis and Management 10.39 Roles and Permissions Matrix 10.40 Root Cause Analysis 10.41 Scope Modelling 10.42 Sequence Diagrams 10.43 Stakeholder List, Map, or Personas 10.44 State Modelling 10.45 Survey or Questionnaire 10.46 SWOT Analysis 10.47 Use Cases and Scenarios 10.48 User Stories 10.49 Vendor Assessment 10.50 Workshops

2.4 Tasks

2.4.1 Validate Understanding of Stakeholders

Guide to Business Data Analytics

Early in a business data analytics engagement, stakeholders are identified and analyzed to understand how to effectively engage and collaborate with the variety of stakeholders involved. As the engagement evolves, changes to business context, strategy, and personnel occur. As a result, stakeholder analysis is ongoing and continually updated.

The analytics team continually validates the results of stakeholder analysis to help guide their work of interpreting and reporting results. They continually assess:
  • changing needs and objectives,
  • the importance of the research questions,
  • how quickly the analytics results are expected,
  • skill-sets for interpreting those results, and
  • levels of education in and experience with analytics.
Understanding the unique characteristics of each stakeholder group increases the team's ability to interpret and report meaningful outcomes.

When validating the results of stakeholder analysis, the team uses techniques such as brainstorming, interviews, process modelling, and reviewing other models such as organizational charts. Models that were used to relate the enterprise strategic goals to the organizational goals and objectives and the stakeholders impacted are reviewed. This gives the team the best opportunity to interpret and report results in a way that will resonate with stakeholders.