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BABOK Guide
BABOK Guide
Preface
10. Techniques
Introduction 10.1 Acceptance and Evaluation Criteria 10.2 Backlog Management 10.3 Balanced Scorecard 10.4 Benchmarking and Market Analysis 10.5 Brainstorming 10.6 Business Capability Analysis 10.7 Business Cases 10.8 Business Model Canvas 10.9 Business Rules Analysis 10.10 Collaborative Games 10.11 Concept Modelling 10.12 Data Dictionary 10.13 Data Flow Diagrams 10.14 Data Mining 10.15 Data Modelling 10.16 Decision Analysis 10.17 Decision Modelling 10.18 Document Analysis 10.19 Estimation 10.20 Financial Analysis 10.21 Focus Groups 10.22 Functional Decomposition 10.23 Glossary 10.24 Interface Analysis 10.25 Interviews 10.26 Item Tracking 10.27 Lessons Learned 10.28 Metrics and Key Performance Indicators (KPIs) 10.29 Mind Mapping 10.30 Non-Functional Requirements Analysis 10.31 Observation 10.32 Organizational Modelling 10.33 Prioritization 10.34 Process Analysis 10.35 Process Modelling 10.36 Prototyping 10.37 Reviews 10.38 Risk Analysis and Management 10.39 Roles and Permissions Matrix 10.40 Root Cause Analysis 10.41 Scope Modelling 10.42 Sequence Diagrams 10.43 Stakeholder List, Map, or Personas 10.44 State Modelling 10.45 Survey or Questionnaire 10.46 SWOT Analysis 10.47 Use Cases and Scenarios 10.48 User Stories 10.49 Vendor Assessment 10.50 Workshops
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Guide to Business Data Analytics

Get Better Insights. Guide Better-Informed Decision Making.

IIBA.org KnowledgeHub Guide to Business Data Analytics

Explore the Guide to Business Data Analytics

3.1 Business Simulation

Business Simulation is a set of techniques used to model an outcome or…

3.2 Business Visualizations

Business visualizations are used to communicate insights drawn from…

3.3 Concept Modelling

A concept model is used to organize the business vocabulary needed to…

3.4 Data Dictionary

A data dictionary is used to standardize a definition of a data element…

3.5 Data Flow Diagrams

Data flow diagrams show where data comes from, which activities process…

3.6 Data Mapping

Data mapping is used to consolidate data from one or more sources to a…

3.7 Data Storytelling

Data storytelling is used to communicate data in a meaningful way. An…

3.8 Decision Modelling and Analysis

Decision modelling shows how repeatable business decisions are made…

3.9 Descriptive and Inferential Statistics

Descriptive statistics derive information about the population under study…

3.10 Extract, Transform, and Load (ETL)

Extract, Transform, and Load (ETL) refers to a data sourcing and curation…

3.11 Exploratory Data Analysis

Exploratory data analysis (EDA) is an approach used to maximize the…

3.12 Hypothesis Formulation and Testing

Hypothesis formulation and testing is used in business decision-making…

3.13 Interface Analysis

Interface analysis is used to identify where, what, why, when, how, and for…

3.14 Optimization

Business decisions are often based on some amount of uncertainty regarding…

3.15 Problem Shaping and Reframing

Problem shaping and reframing are creative applications of problem analysis…

3.16 Stakeholder List, Map, or Personas

Stakeholder List, Map, Personas assists the team in analyzing stakeholders…

3.17 Survey and Questionnaire

A survey or questionnaire is used to elicit information including…

3.18 Technical Visualizations

Technical visualizations are used by data scientists to evolve their analysis…

3.19 The Big Idea

The “big idea” is a concept that helps analysts communicate an important…

3.20 3-Minute Story

A 3-minute story is used to describe certain aspects of an analytics…

Business Data Analytics Domains

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Identify the Research Questions

Most stakeholders can instinctively identify the symptoms of a business problem based on their expertise and knowledge of business processes, rules, and practices.

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Source Data

The tasks within the Source Data domain are performed by individuals who possess strong technical skills related to the data architecture of the organization and the skills required to extract or make the relevant data available from different data sources.

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Analyze Data

Analyzing data involves deciding how data analysis will be performed, including which models and mathematical or statistical techniques will be used.

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Interpret and Report Results

The Interpret and Report Results domain uses the results obtained from data analysis to gain business insights from the data collected and determine how to best communicate and report the outcome from business data analytics to relevant stakeholders.

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Use Results to Influence Business Decision-Making

The Use Results to Influence Business Decision-Making domain involves using the analytics results to enable decision-making that generates value for the organization.

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Guide Organizational-Level Strategy for Business Data Analytics

The Guide Organizational-Level Strategy for Business Data Analytics domain builds on the first five domains that describe a business data analytics practitioner's work by elaborating on organizational elements that support their success.

Learn About the Tasks for Each Domain

Tasks
2.1.1 Define Business Problem or Opportunity
Although the tasks in business data analytics are iterative and not...
Tasks
2.1.2 Identify and Understand the Stakeholders
It is critical to understand the custodians and consumers of data to identify…
Tasks
2.1.3 Assess Current State
Business data analytics is used to enable organizations to make informed…
Tasks
2.1.4 Define Future State
Defining the future state creates a vision of the desired outcome of the…
Tasks
2.1.5 Formulate Research Questions
Before any of the detailed analytics work is performed, the stakeholders…
Tasks
2.1.6 Plan Business Data Analytics Approach
Planning is an iterative process and changes to the approach are made as new…
Tasks
2.1.7 Select Techniques for Identifying the Research Questions
The following is a selection of some commonly used analysis and analytics…
Tasks
2.1.8 A Case Study for Identify the Research Questions
Marsha has worked as a business technology consultant at a large investment…

Tasks
2.3.1 Develop Data Analysis Plan
The data analysis plan may be formal or informal. The objective is to ensure…
Tasks
2.3.2 Prepare Data
Preparing data involves obtaining access to the planned data sources and…
Tasks
2.3.3 Explore Data
Exploring data involves performing an initial exploratory analysis to ensure…
Tasks
2.3.4 Perform Data Analysis
Data analysis involves the extensive deep analysis performed once the data…
Tasks
2.3.5 Assess the Analytics and System Approach Taken
Assessing the analytics and system approach taken involves collaborating as…
Tasks
2.3.6 Select Techniques for Analyze Data
The following is a selection of some commonly used analysis and analytics…
Tasks
2.3.7 A Case Study for Analyze Data
ABC insurance Co., one of the largest issuers of life insurance in Japan…

Tasks
2.4.1 Validate Understanding of Stakeholders
Early in a business data analytics engagement, stakeholders are identified…
Tasks
2.4.2 Plan Stakeholder Communication
Planning stakeholder communication includes identifying what needs to be…
Tasks
2.4.3 Determine Communication Needs of Stakeholders
Determining the communication needs of stakeholders enables customization…
Tasks
2.4.4 Derive Insights from Data
Data scientists and analysts use various methods to understand and derive…
Tasks
2.4.5 Document and Communicate Findings from Completed Analysis
When documenting and communicating the findings from an analytics initiative…
Tasks
2.4.6 Select Techniques for Interpret and Reporting Results
The following is a selection of some commonly used analysis and analytics…
Tasks
2.4.7 A Case Study for Interpret and Report Results
HiFive Ice Creams is a premium ice cream retailer, with a strong urban…

Tasks
2.6.1 Organizational Strategy
Organizations aiming to integrate analytics to drive business decisions…
Tasks
2.6.2 Talent Strategy
With the growing demand for analytics professionals, organizations create a…
Tasks
2.6.3 Data Strategy
Organization-level strategy guides comprehensive analytics engagements…
Tasks
2.6.4 Select Techniques for Guide Organizational-Level Strategy for Business Data Analytics
The following is a selection of some commonly used analysis and analytics…
Tasks
2.6.5 Underlying Competencies for Guide Organizational-Level Strategy for Business Data Analytics
It is important to build a supportive organizational environment to drive the…
Tasks
2.6.6 A Case Study for Guide Organization-Level Strategy for Business Data Analytics
Singapore has one of the oldest and most well-developed retirement programs…

'How do I' Scenarios

Identify what needs to Be Done

Start with the Introduction to Analysis Approach video. Get a good...

Confirm the Information That Has Been Captured

Check out the downloads so you're clear on meeting do's and don'ts, learn...

Manage Logistics for Elicitation Activities?

View these videos by Giorgos Sioutzos and download the reference sheet to…

Talk and communicate to executives?

If you want to learn about communicating and influencing, as well as barrier...

Know When to Verify vs. Validate Requirements?

Making sure you have the right requirements is critical for success…

Understand business rules and business processes?

Understanding roles, processes and business rules will set the foundation for…

Manage Different Types of Requirements

Four requirement categories are explained in the introduction video. Download the...

Capture Key Requirements

Follow this approach for capturing key requirements. Watch the video and...

Describe User System Interactions

Start with the introduction video and follow that with the scoping video and...

Determine Who Should Be Involved

People can be the most challenging aspect of any initiative. It's imperative...

Understand Today's Business Processes

Try the four step approach. Then download the narrative and example for a real-world...