2.5 Tasks
2.5.3 Manage Change
Guide to Business Data Analytics
Change originating out of an analytics initiative may be managed by a change management team, which analysts support, or analysts may hold the role of change manager. In this role they oversee the transformation of the analysis results into implemented policies and procedures within the organization. Implementing change is the end goal and it is where the organization realizes the value from its analytics efforts.
Business analysts are well suited in fulfilling the role of change manager as they are able to ensure the continuity between the analytics work and implementation. Before implementing changes, stakeholders agree on what changes to make. Similar to other types of projects, there is a level of effort required to analyze the options and understand the constraints, risks, assumptions, costs, and value proposition for each option before a decision can be made on the type of change to be implemented. Analysts play an important role in facilitating discussions, explaining options, and driving the decision-making process.
When managing change, analysts use various types of models to communicate existing processes and workflows. The same models can be used to show proposed changes. Organization models, process models, and sequence diagrams are some of these models. Systems thinking skills are helpful in understanding the people, processes, and technologies. Analysts also provide information on how best to make changes that are based on analytics results. Analysts leverage teaching skills effectively to communicate proposed procedural changes. Decision-making skills aid in facilitating agreements on the types of changes to be made.
Business analysts are well suited in fulfilling the role of change manager as they are able to ensure the continuity between the analytics work and implementation. Before implementing changes, stakeholders agree on what changes to make. Similar to other types of projects, there is a level of effort required to analyze the options and understand the constraints, risks, assumptions, costs, and value proposition for each option before a decision can be made on the type of change to be implemented. Analysts play an important role in facilitating discussions, explaining options, and driving the decision-making process.
When managing change, analysts use various types of models to communicate existing processes and workflows. The same models can be used to show proposed changes. Organization models, process models, and sequence diagrams are some of these models. Systems thinking skills are helpful in understanding the people, processes, and technologies. Analysts also provide information on how best to make changes that are based on analytics results. Analysts leverage teaching skills effectively to communicate proposed procedural changes. Decision-making skills aid in facilitating agreements on the types of changes to be made.